Phone (07) 4957 6888

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Customer Support

Shopping with CQ Butchers

Shopping with us is easy. Simply sign into your account and purchase products.  We do not save credit card information. Your information is never sold, traded or given out for more information see our Privacy Policy.
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Postage and Delivery

Most orders will be posted the same business day by Australia Post eParcel Service and should be delivered within 3 to 4 business days. Some items may take longer depending on availability. If no one is at home when Australia Post delivers the parcel you should receive a Calling Card explaining which Post Office is holding the parcel for you. Machinery orders will be discussed with the customer at the time of placing an order to decide on the best method of transport.

Returns and Refunds Policy

For all items CQ BUTCHERS & CATERING SUPPLIES offers a 5 day money back guarantee (less shipping costs) from the date of delivery provided the goods have not been opened or damaged and are still in their original packaging. Customers are responsible for all shipping costs incurred in returning items except where an incorrect or defective product was shipped. We must be advised before any item is returned on 07 4957 6888 or email orders@cqbutcherssupplies.com.au   Sorry no refunds or returns on sale items nor are they exchangeable or able to be put on back order.

Pricing

All prices are in Australian dollars and include GST where applicable. Most food products are exempt from GST.  You must sign-in to see prices.

CQ Butcher & Catering Supplies | Phone: +61 7 4957 6888 | Email: orders@cqbutcherssupplies.com.au | Address: 2 Lawson Street (River end), Mackay QLD 4740